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How do i delete my Sofiacabs personal account?


To delete your Sofiacabs personal account, Please follow these steps:

  1. Log In to Your Account: Go to the Sofiacabs app and log in using your credentials.
  2. Tap the three lines at the top left : Navigate to your App settings on profile section. This is usually found in the menu or under your profile icon.
  3. Find the Delete Account Option: Look for an option that allows you to delete your account.  labeled as "Delete Account," 
  4. Follow the Prompts: You may be asked to provide a reason for deleting youraccount or to confirm your decision. Follow the on-screen instructions.
  5. Confirm Deletion: Confirm that you want to delete your account. This action is usually irreversible, so make sure you want to proceed.
  6. Check for Confirmation: You should receive a confirmation email or message   indicating that your account has been deleted.

If you cannot find the option to delete your account within the app or website, you can:

Contact Customer Support: 
Reach out to Sofiacabs customer support via email, Request us to delete your account and provide  information for identity verification.

Please send an email to: [email protected]

With the following subject: Account Deletion.
In the body of the email,   State:

1. Your full name
2. Email used to log in to the app  
3. Mobile phone number with area code

After review, which may take up to 5 business days, your account will be removed.

What will be deleted?

Your name, address, cell phone, documents sent, email, login, photos and vehicle data will be deleted if you are a driver.